Return & Refund Policy

At Little Lums Candy Co., we take great pride in the quality of our freeze-dried treats and want every customer to be completely satisfied with their order.

Replacements for Damaged Items:
If your order arrives damaged or compromised in any way, please contact us within 7 days of delivery with a photo of the item(s) and packaging. We?ll gladly send a replacement at no extra cost.

No Refunds:
Due to the nature of our products, we do not offer refunds. All sales are final. However, we are committed to making things right if there?s an issue with your order.

Questions?
If you have any concerns or need help with an order, feel free to reach out to us at [your email or contact form].

Thank you for supporting our small business!

Shipping Policy

At Little Lums Candy Co., we take extra care in packaging our freeze-dried treats?especially our more fragile items?to ensure they arrive safely and in great condition.

Processing Time:
Orders are typically processed and shipped within 2?4 business days. During peak times or holidays, processing may take a little longer, but we?ll always keep you updated.

Shipping Carrier:
We ship all orders via USPS and provide tracking information as soon as your package is on its way. You?ll receive email updates so you can follow your order from our shop to your doorstep.

Shipping Rates & Delivery Time:
Shipping rates are calculated at checkout based on your location and order size. Most packages arrive within 3?7 business days once shipped, depending on USPS delivery times.

Packaging:
Our products are carefully packaged with protective materials to minimize damage during transit. If your order arrives damaged, please refer to our Return & Refund Policy for assistance.

Questions?
If you have any questions about your order or shipping, feel free to contact us at [your email or contact form].

Thank you for shopping with Little Lums Candy Co.!